Connecting Amazon

Sellerwerk talks to Amazon through the official Amazon Advertising API. You authorize us once via OAuth, and we handle token refresh, marketplace routing, and retry-on-throttle from there.

Starting the OAuth flow

Go to Settings → Amazon Accounts, pick your region (EU, NA, or FE), and click Connect. You'll be redirected to Amazon's consent screen. The only scope we request is advertising::campaign_management — we do not read product listings, orders, or customer data.

Selecting profiles

After you approve, Amazon lists every advertising profile on your account — one per marketplace. Toggle the ones Sellerwerk should manage. You can enable Germany now and add France later without re-authorizing.

Common errors

• "Authorization failed"— usually means you're logged into the wrong Amazon account in another tab. Log out of seller central, then retry.
• "Region mismatch"— each profile lives in exactly one region. A DE profile can't be connected through the NA endpoint. We auto-detect the right region for you.
• "Token expired" — Amazon access tokens expire every 60 minutes. We refresh them silently. If you ever see this banner, Amazon refused a refresh (usually because you revoked the app); reconnecting is safe.

Revoking access

You can disconnect anytime from Settings → Amazon Accounts → Disconnect. We immediately stop syncing and delete the refresh token. Historical data stays until you delete the organization.